I am not alone, as searching the internet shows many other people calling this company a scam.
Their purchase page has 4 mentions of a 30-day money-back guarantee including the words '30-day money-back guarantee. I contacted the company for a refund and received a refusal with a vague 'this doesn't meet our requirements for refund.'
Their freely downloaded product showed 21,000 files on my failing hard drive and told me I need to purchase to restore them, so I paid the $89.95, but then the software could not recover any of my data and showed an error message. Despite a prominently advertised 30-day money back guarantee policy, their customer support declares that your case is not eligible without any explanation and refuses to refund or honor their policy. TLDR: My experience was bait-and-switch of the product showing me a bunch of my files it could restore and then being unable to do so.
